FAQs

The MHMC (Maple Hills Maintenance Company) Pool is open to paid members, including those who live within the bounds of the Maple Hills neighborhood. The MHMC Board allows outside membership to the community pool at an annual cost, which is evaluated in January. Outside members must renew their membership each year by submitting an application for the swim season.

Returning outside members receive priority for membership. However, if a returning member skips a year, they forfeit their priority as well as the new member registration fee and must join a waitlist to reapply. Previous year membership does not guarantee a spot for the current year unless payment is made by February 15th.

  • Each year the membership fee is evaluated in conjunction with the review of the pool budget, normally in December/January. The 2025 outside membership cost is $750. New outside members are also required to pay a $100 administrative fee.

  • The pool manager emails all prior year outside members with the current year information, application, and payment options. This email normally goes out at the end of January/beginning of February and it comes from poolmaplehills@gmail.com and/or our smore account which will say maplehillsnews1@mailgun.smore.com

    We have reached our maximum outside membership capacity for the 2025 season. If you are interested in joining our pool as an outside member, please fill out the waitlist form. If we have a spot open up, we will be in contact with you.

    https://forms.gle/msWFZDcVzKpNso3K9

    Our waitlist process begins after February 15th. At that time, we start reaching out to individuals based on the order in which they submitted their waitlist form—those who signed up first will receive the first opportunities. All communication is sent via Smore Newsletter, so if you're on the waitlist, please keep an eye on your email starting February 16th. Once the offer has been sent, you’ll have 48 hours to respond before we move on to the next person on the list. Please note that your name will remain on the waitlist unless you specifically request to be removed. We aim to have all memberships finalized by the end of April so we can prepare our system for the start of the season. We appreciate your patience and look forward to the possibility of welcoming you!

  • Each year the MHMC Board reviews the pool attendance numbers for overcrowding. Provided that there was not an issue with overcrowding or providing appropriate lifeguard coverage, the outside member cap is typically 55-65 families.